Frequently Asked Questions

Everything you need to know to fuel your performance.

How long does shipping take for INTENSE gear?

Standard shipping typically takes 3-5 business days. Express options are available at checkout if you need your supplements or apparel sooner for your next training session.

What is your return policy on fitness equipment?

We offer a 30-day return policy on all unused equipment in its original packaging. Please note that for hygiene reasons, opened supplements and worn base layers cannot be returned.

Are INTENSE supplements third-party tested?

Yes, all our nutritional products undergo rigorous third-party testing to ensure purity, potency, and that they are free from banned substances.

How can I track my order?

Once your order ships, you will receive an email with a tracking link. You can also view your order status by logging into your INTENSE account dashboard.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated automatically at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans via Klarna and Afterpay.